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The wrong shape of element

Thank you to everyone who has commented to say that DAR are reliable and that you recommend them. The oven-repair man arrived on time this morning and swiftly diagnosed that yes, indeed, the element is broken. I had told the shop the make and model of my oven, and he had come prepared with a replacement element that the Hotpoint database said was the correct spare part.

Except that it clearly wasn’t. It was the wrong shape (a single loop rather than two loops of heating element), the wrong size (about an inch too big in diameter) and with fixings the wrong distance apart. He’s taken a photo with his phone of the correct element, jotted down the serial number of the oven, and gone away to try to source the correct part. And in the meantime I still have a broken oven and no timescale for getting it fixed……

This keeps happening to me! I think it took four attempts before a different contractor was able to supply the correct part for my leaking hot water system last year.

{ 2 } Comments

  1. paulD | 13 March 2012 at 7:28 pm | Permalink

    I did it myself, went to manufacturers website, found part, phoned them up and ordered it, arived in 2 days, fitted it myself. Only thing to be careful of is when you disconect the old one use selotape to prevent the cable falling thru the hole at back of oven.

    BTW its quite spectacular when element catched fire in a fan oven 🙂

  2. paulD | 13 March 2012 at 7:30 pm | Permalink

    PS. you could ask Hugh W or Dave B, there is the shop in Malvern that sells them, you might be able to go down and get one right away