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Getting distinctly annoyed

It’s four weeks since my new bed was allegedly “three weeks away”, and there’s still no sign of it. I phoned the furniture shop this afternoon, and asked them for an update. They phoned back half an hour later, having been on the phone to the supplier, saying that it was apparently another four weeks away, and there were no guarantees that even that would be honoured. I was not impressed, and made sure that was audible in my voice. The salesman said that they’ve just started stocking a new range of wooden beds, and suggested that I might change my order to one of those. I have agreed to go into the showroom tomorrow to have a look – and will make sure they are aware of my displeasure at being messed around for so long.

UPDATE: I went back to the furniture shop on Saturday morning. They were expecting me, and immediately handed me a catalogue from the new range they’ve recently started stocking. I chose an oak bedframe that is slightly less modern-looking than my previous choice, so should fit in better with this Victorian cottage. It was also cheaper, and I’ve been promised it’s on a two-week delivery. I’ll see how accurate that estimate is……

{ 4 } Comments

  1. Julia Jackson | 14 March 2014 at 11:40 pm | Permalink

    Gillian, have a trip over to mid-Wales to us, and we’ll take you to the best furniture shop we’ve ever encountered – Hafren Furnishers in Llanidloes. They have a really good bed selection (along with everything else in the furniture line), and deliver free to anywhere on the UK mainland. Peter (Hart) has had quite a few bits and pieces from there, as have friends from Salisbury and other far-flung places. They are very reliable, and so helpful if anything goes wrong. We bought a bed recently, and when it arrived the makers had sent the wrong style of drawer in the base – it was changed with no quibble at all, very quickly.

  2. Gillian | 15 March 2014 at 10:04 pm | Permalink

    Thanks Julia. I’ll bear that in mind should my ‘Plan B’ fail!

  3. pauld | 19 March 2014 at 4:49 pm | Permalink

    go into shop on a saturday afternoon, or when its at its busyiest and kick up a real fuss in a loud voice, your objective is to put off as many potential customers as possible

  4. Gillian | 19 March 2014 at 6:58 pm | Permalink

    That’s my mother’s tactic! She says it works very well 🙂